Preview Dialer
Personalized interactions with Preview dialer software
Empower agents with the right information at the right time with an outbound preview dialer.
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Trusted by 5,000+ global brands for omnichannel communication.
5.2K+ Global Customers
More than 5000 businesses trust Acefone's interactions suite for their business communication.
4.7 
Rated by Users
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+ Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50% More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
Stand Out with Acefone’s Preview Dialer
GenAI Powered
Leverage AI functionalities like real time assistance, and conversation analysis to
Automated Workflow
Set automated triggers for specific events, reducing agents’ manual intervention and smoother buyer journeys.
Softphone Compatibility
Leverage a smartphone compatible preview dialer, letting you access your calls anywhere.
Personalized Communication
With the right customer information handy, the agents can give a customized touch to their conversation.
Better Conversion Rate
Improve conversion rate by making customer-agent conversations more result-oriented and insightful.
Regulatory Compliance
Ensure every conversation is compliant with the mandatory regulations from every industry.
What is a preview dialer?
Acefone’s preview dialer is a cloud based outbound calling software that automates high volume outbound calls, while emphasizing quality. Once the agent initiates the outbound campaigns, the preview dialer displays each lead’s information and waits for the agent to hit dial. Agents are also able to avoid unproductive calls by skipping irrelevant leads, which boosts overall productivity.
Acefone’s preview dialer is equipped with state-of-the-art features like time-zone smart dialing, and easy disposition logging, designed to enhance efficiency. Agents get a full view of customer context, including call history, notes, and CRM data. This makes the preview dialer solution particularly useful for teams that rely on a strategic and personalized outreach approach.
How does a preview dialer software work?
The preview dialer system shows key details about the lead they are contacting. This allows them to assess the lead status and choose whether to proceed with the call, skip it, or reschedule it for later. Once the call is initiated, the preview dialer connects the contact directly to the agent. After the conversation, agents can log call outcomes, add notes, and set up follow-ups within the same interface, streamlining workflows and improving data accuracy.
How to set up the Acefone Preview Dialer?
To set up an Acefone preview dialer, log in to the dashboard and select the preview dialer software under campaign settings. Configure agent assignments, lead list, and call disposition rules. This cloud-based preview dialer lets agents view lead details before each call, enabling informed conversations. Use this outbound preview dialer to improve call quality and reduce drop rates. Acefone’s preview dialer solution enhances B2B outreach with smarter, context-aware engagement.
Preview Dialer Benefits
Why Choose Acefone's Preview Dialer Software?
Acefone’s preview dialer software offers advanced features to streamline outbound calls by equipping agents with the most relevant information. From fetching vital lead data from the CRM to planning follow ups and automated reminders, it does it all.
There's more to your experience with Acefone.
Limitless Scalability
Handle fluctuations in call volume by quickly scaling your auto dialer without any hefty charges.
Efficient Interaction Monitoring
Track and analyze agent-customer conversations to identify gaps and devise improvement plans.
Personalized Conversations
Empower agents to personalize conversations by providing full context of the customer’s history before the call.
Risk Management
Avoid unnecessary shutdowns with redundant cloud resources and constant data backups.
Have Questions?
Learn about Acefone's Preview Dialer from experts.
Key Outbound Preview Dialer Features
Cloud Based Preview Dialer
Cloud-based infrastructure offers scalability and low long-term expenses.
Detailed Analytics
Get detailed reports about all the call-related activities to measure overall productivity.
DND Scrubbing
Automatically filter out numbers registered on the national DND list to ensure compliance.
Agent Script
Dynamic agent scripting to help agents navigate through calls, with a value driven approach.
Answering Machine Detection
Detect and eliminate the answering machines to ensure that the agent time should be utilized on all the useful numbers only while outreaching customers.
CRM Integration
Preview dialer easily integrates with CRM to make sure every customer information stays handy to the agents for purposeful interactions.
Call Monitoring
Check if your outbound campaign is heading into the right direction and take informed decisions based on of the insights coming from the data and other analytical results.
Call Back
You can also schedule a call back for all those outbound calls that went unattended. In this way, you don’t miss out on a single lead by attempting to reconnect with them.
Voice Streaming
Turn calls into a secure, cloud-native data stream that powers voice-bot agents, call analytics, real time assistance, transcriptions, and much more.
Number Masking
Use temporary virtual numbers, protecting agents’ and customers’ privacy.
Click‑to‑Call Integration
Let customers instantly initiate calls from your website using the click-to-call button.
Desktop CTI Notifications
Setup CTI notifications on desktop to provide agents with real-time updates of customer calls.
Preview Dialer Integrations
Customize your preview dialer solution with industry leading helpdesk and CRM integrations.
Explore all integrations
Value Based Preview Dialer Pricing, from ₹1,599/-
Save up to 30% on all plans and get:
- Unlimited Calling
- One DID Number
- One Year CDR
- & more...
Solutions Highly Compatible with Preview Dialer
Want to learn more about preview dialer?
Chat with an Expert What is Acefone’s Preview Dialer?
Acefone’s preview dialer allows agents to view customer details before calling, enabling personalized, informed conversations that drive better outcomes in outbound campaigns.
Why should your sales team choose Acefone’s preview dialer software?
Our cloud-based preview dialer boosts agent confidence, reduces dropped calls, and improves conversion by combining preparation with seamless CRM integration.
How do I set up Acefone’s cloud-based preview dialer?
Setup is simple—upload your lead list, assign agents, define call outcomes, and Acefone handles the rest through an intuitive interface and real-time updates.
How is Acefone’s preview dialer different from a predictive dialer?
Unlike predictive dialers that prioritize speed, Acefone’s preview dialer prioritizes precision, giving agents full control over timing and context before initiating each call.
Is Acefone’s preview dialing solution compliant with calling regulations?
Absolutely. Our system supports opt-outs, respects global compliance norms, and ensures agents initiate calls manually, keeping you fully within legal frameworks.
When should I use Acefone’s outbound preview dialer?
Choose it for high-value deals, consultative selling, or regulated industries where personalized engagement and accuracy matter more than dialing speed.
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